FAQ

Where is my order?

We offer global delivery at no extra charge; our products are currently in very high demand due to the holiday season.

It takes about 1 to 6 weeks (10-42 days) from the time of purchase for the product to get to your destination. In some cases it may take up to 6 weeks, for example during the Holiday season.

 

When do I get the tracking number?

The tracking number takes 3-5 business days to appear , since we prepare the package for the shipment it takes about 36 hours after your purchase for us to prepare it for the shipping.

Is my shipping tracked?

Is my shipping Yes, your shipping is tracked with UPS in most countries, please contact coupleofgifts@gmail.com for more information.

 On what case can I ask for a refund?

If the item does not get to you 6 weeks after the purchase (please understand that sometimes packages get stuck at customs and in some cases it takes 4-6 weeks) Please don't ask for a refund before 6 weeks pass after the purchase. 

Feel free to ask us any questions in coupleofgifts@gmail.com  

Thank you for your shopping!

 

How much is shipping?

We offer Free Worldwide Delivery!